State Farm® Insurance Agent Shonda Hetherington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Stieferman
March 25, 2025
5
out of
5
rating by Scott Stieferman
"Shonda and team have easily become a favorite provider for life, home and auto insurances. She will explain all requirements and options - that allow the customer to choose the best coverage within a budget. I have been with State Farm for many years and hope to continue working with Shonda for many more."
We responded:
"Thank you for your fantastic 5-star review Scott! We’re thrilled to hear that we have become your favorite provider for life, home, and auto insurance. We appreciate your loyalty over the years with State Farm and look forward to serving you for many more. If you ever have questions or need assistance, we’re here for you!"
Dani Seelig
March 20, 2025
5
out of
5
rating by Dani Seelig
"I am so appreciative of all that Shonda and her team do with regards to making sure all my insurance (ALL) is exactly what it needs to be. She has helped me through each part of my life whether it be car insurance, life insurance, house insurance, etc. I simply think she and her TEAM are the Best! Thank you, Shonda!"
We responded:
"Thank you for your fantastic 5-star review! We’re thrilled to hear that we have been able to support you with all your insurance needs. Your kind words mean so much to us, and we’re here for you whenever you need assistance."
air com
March 12, 2025
5
out of
5
rating by air com
"Shonda has helped me with all my insurance needs for over 15 years. She is the most kind, helpful, and understanding person anytime her expertise is needed. Everyone within her agency shows the same compassion…highly recommended!"
We responded:
"Thank you so much for your wonderful 5-star review, Eric! We truly appreciate your kind words. It’s been fantastic providing support to you for over 15 years. We strive to provide the best service possible, and your recommendation means the world to us. If you ever need anything, don’t hesitate to reach out!"
Maudlin Baugh
March 11, 2025
5
out of
5
rating by Maudlin Baugh
"It has been a wonderful experience having Shonda as my agent. From the onset she has been professional, proactive, detailed oriented and service driven. Recently I had an unfortunate event, and Shonda was there for me throughout the whole process, been helpful, thoughtful and understanding. When I felt overwhelmed and called in either Shonda or a member of her team would readily respond to me. This helped to calm my fears and the uncertainty I felt at the time. Beatrice was always polite and positive and gave the assurance that everything would be okay.This brought much comfort and peace when I needed it most. The manner in which Shonda and her team deals with you, speaks volume of their service, integrity and professionalism."
We responded:
"Thank you for your fantastic 5-star review Maudlin! We’re thrilled that my team could support you during such a challenging time. Your kind words about my professionalism and Beatrice’s comforting presence mean a lot to us. We truly appreciate your feedback and remain here for you whenever you need us!"
Brad Mire
March 10, 2025
5
out of
5
rating by Brad Mire
"Great staff. Always helpful and take the time to walk through everything step by step and they make sure you are taken care of and satisfied. Shonda and her team always take the time to explain my policies, what they cover and how to best save money. Truly a fantastic group of people!"
We responded:
"Brad, thanks you for your review! We’re thrilled to hear our staff was helpful and thorough. Your satisfaction is our priority. If you need anything else, feel free to reach out. Best regards - Shonda"
Bobby Nunez
March 5, 2025
5
out of
5
rating by Bobby Nunez
"Great people always helpful and willing to serve their customers. I’m happy that I found them !!!"
We responded:
"Hi Bobby! Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our team. Our goal is to always provide the best service possible, and it’s wonderful to know that we made a positive impact on your service. We look forward to serving you again soon!"
Melinda Harris
February 28, 2025
5
out of
5
rating by Melinda Harris
"Prompt and attentive to customers changing needs. Great service."
We responded:
"Thank you for your wonderful 5-star review! We are thrilled to hear that you found our service prompt and attentive to your needs. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out!"
Eric Stewart
February 19, 2025
5
out of
5
rating by Eric Stewart
"My agent Was friendly and extremely informative!"
We responded:
"Thank you for the wonderful feedback, Eric! We're glad to hear that Bea was friendly and informative. Your satisfaction means a lot to us, and we look forward to serving you again soon!"
Justin Rogers
February 18, 2025
5
out of
5
rating by Justin Rogers
"Chris was the man and was very easy to work with"
We responded:
"Thanks a ton for the awesome review Justin! We're thrilled to hear you had a great experience working with Chris. He's definitely a rockstar on our team! If you ever need anything else, don’t hesitate to reach out. We’re always here to help!"
Stephanie Allen
February 17, 2025
5
out of
5
rating by Stephanie Allen
"Beatrice is so personable. Got a good quote and received one of the best customer service experience."
We responded:
"Thank you so much for your wonderful 5-star review Stephanie! We’re thrilled to hear that Beatrice provided you with such a personable experience and that you found our service to be top-notch. Your satisfaction is our priority, and we’re delighted that you got a great quote. We appreciate your feedback and look forward to serving you again in the future!"
Vince Herbert
February 11, 2025
5
out of
5
rating by Vince Herbert
"Shonda has been extremely helpful and super responsive! She makes the insurance process a lot easier!"
We responded:
"Thanks a ton for the awesome 5-star review! We’re thrilled to hear that we made things easier for you. We really appreciate your support and can’t wait to help you again!"
George Walker
February 11, 2025
5
out of
5
rating by George Walker
"Great customer service!"
We responded:
"Thank you so much for your fantastic 5-star review George! We truly appreciate your support and are thrilled to hear that you had a great experience."
chris m
February 7, 2025
5
out of
5
rating by chris m
"Shonda is great always fast and helpful, with the best rates in town."
We responded:
"Thank you so much for your kind words, Chris! We're thrilled to hear that we were able to provide you with fast and helpful service. We strive to offer the best rates and it’s wonderful to know you appreciate it. We look forward to serving you again soon!"
Ashley Tawil
February 4, 2025
5
out of
5
rating by Ashley Tawil
"Very helpful! Quick response time!"
We responded:
"Thank you so much for your kind words, Ashley! We're thrilled to hear that you found our service helpful and quick. Your satisfaction is our top priority, and we’re always here to assist you whenever you need it!"
Beth Muzny
February 3, 2025
5
out of
5
rating by Beth Muzny
"We have been with State Farm and Shonda Hetherington for all of our insurance needs for 25+ years. Shonda has handled all of our personal policies (car, home life and umbrella) and my husbands business policies (fleet and limited liability). Shonda has always made herself available to answer questions when we need to file a claim, or just to answer questions about a policy. After all these year Shonda is not just our insurance agent, she is like a member of our family."
We responded:
"Thank you so much for your wonderful 5-star review, Beth! We're thrilled to hear that we have been such a valuable part of your insurance journey for over 25 years. We’re grateful to have you as part of the State Farm family, and we look forward to continuing to meet your insurance needs for many more years to come!"
sogin george
January 31, 2025
5
out of
5
rating by sogin george
"Shoda is an exceptional customer executive. To the point and always ready to help. It has been a pleasure working with her."
We responded:
"Thank you for the 5-star review, Sogin! We're so glad to hear that we provided you with exceptional service. It’s always a pleasure to assist you!"
Thathiana Bermudez
January 30, 2025
5
out of
5
rating by Thathiana Bermudez
"I am beyond grateful for the service my State Farm agent Shonda Hetherington provide me, and my family She is always there to answer my questions, and help me when I need it."
We responded:
"Thank you for the wonderful 5-star review, Thathiana! We're so glad to hear that we have been such a helpful resource for you and your family. We truly appreciate your kind words!"
Mohith Kashyap Palivela
January 27, 2025
5
out of
5
rating by Mohith Kashyap Palivela
"I was looking to get an auto and a homeowners policy and I wanted to go and talk in person rather than do it online. Chris has been absolutely great from the beginning and has helped me to get the most possible discount for my policies. I ended up saving a lot of money. Thanks Chris!"
We responded:
"Thank you for the fantastic 5-star review, Mohith! We're so glad Chris could assist you in person and help you secure great discounts on your auto and homeowner's policies. Your satisfaction means a lot to us!"
KM ZG
January 17, 2025
5
out of
5
rating by KM ZG
"Shonda and her team are top-notch! My family has home and auto policies with her and we have peace of mind knowing we're covered well. Not only that but her customer service is phenomenal! I know they stay busy, yet somehow they are able to reply to any questions with speed and thoroughness. Thank you Shonda, Chris, and team!!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that our team has provided you with top-notch service and peace of mind for your home and auto policies. Your kind words about our customer service truly mean a lot to us."
Liz Beaucamp-Bush
January 16, 2025
5
out of
5
rating by Liz Beaucamp-Bush
"I can’t say enough great things about working with Shonda! She brings energy, professionalism and care to every interaction."
We responded:
"Thank you for your fantastic review, Liz! We're thrilled to hear about your positive experience with our office. Your kind words about our energy, professionalism, and care mean a lot to us. We are so excited to have you as our client."
Rita Friar
January 16, 2025
5
out of
5
rating by Rita Friar
"Shonda is the best! So very knowledgeable and helpful as well as patient with all my questions. Never pushy just always very helpful."
We responded:
"Thank you so much for your wonderful 5-star review, Rita! We are thrilled to hear about your positive experience with our office. Our team takes great pride in providing knowledgeable, helpful, and patient service, and it's fantastic to know that we exemplified these qualities during your visit. We are only a phone call away."
Kathryn Booher
January 13, 2025
5
out of
5
rating by Kathryn Booher
"I have spoken to Beatrice today and she was so wonderful not only that she helped me get an amazing quote. She also explain everything that comes with it in my insurance policy truly I am so grateful."
We responded:
"Thank you for your 5-star review Kathryn! We're thrilled to hear Beatrice provided excellent service and helped you with your insurance quote. We appreciate your kind words and your trust in us. If you need any further assistance, we're here to help."
Marie Huriega
January 8, 2025
5
out of
5
rating by Marie Huriega
"Chris was incredibly prompt, thorough, and got me a great deal on my policy. Would highly recommend."
We responded:
"Thank you so much for your glowing 5-star review, Marie! We're thrilled to hear that Chris was able to provide you with prompt and thorough service, and secure a great deal on your policy. Your recommendation means the world to us, and we truly appreciate your kind words. If you ever need any further assistance, please don't hesitate to reach out. Thanks again for choosing us!"
JBell
January 3, 2025
5
out of
5
rating by JBell
"Great Customer Support. Very understanding and helpful all around."
We responded:
"Thank you for the 5-star review, Jeremy! We're delighted to hear that our customer support was both helpful and that you found us understanding. We're always here to assist you! Thank you for your business."
Oscar Bravo
January 2, 2025
5
out of
5
rating by Oscar Bravo
"Worked with Chris and he was great. Answered all my questions and saved me hundreds a month. Great team !"
We responded:
"Thank you so much for the 5-star review, Oscar! We're thrilled to hear that Chris was able to assist you and help you save money. We take great pride in our team, and it's wonderful to know that they provided you with excellent service. If you have any more questions in the future, don't hesitate to reach out. Thanks again for choosing us!"