State Farm® Insurance Agent Shonda Hetherington

"Kami Charske has been amazing to work with. Very responsive and handled all of our insurance needs. We highly recommend this insurance professional."

"Muy buena atención"

"Shonda has been amazing throughout the process of obtaining my insurance policies (auto initially, and later, renters policy), as well as being available through text for any questions I’ve had (which have been a lot! lol) since being a customer for 8+ months now. I am forever thankful for her and a mutual friend who referred her to me, as my insurance agent! Thank you Shonda!"

"Really happy with my experience here! Everyone was super helpful and easy to work with. They answered all my questions, made everything simple, and did a great job. You can tell they care about their customers and the quality of their work."

"Amazing service every single time! Shonda’s team is absolutely awesome. They are friendly, patient, and always take the time to explain everything clearly. I feel confident and well taken care of knowing they are handling my insurance needs. I truly appreciate all the great service over the years! Thank you Kiana!"

"Shonda has been very supportive in helping me with my car insurance and making the process easier when going through personal crisis, she was able to get me a better deal on my insurance and has made it a breeze to stay with State Farm. Very kind! Highly recommend her!"

"Kiana was an absolute pleasure to work with. She’s incredibly knowledgeable about State Farm’s services and took the time to explain the ins and outs in a way that was clear and reassuring. What could have been an overwhelming, unfamiliar process felt manageable because of her guidance. She truly provided peace of mind every step of the way, and I’m grateful for her professionalism and care. Highly recommend working with her!"

"Great experience overall. The staff was professional, friendly, and easy to work with. Everything was explained clearly, questions were answered promptly, and the process felt smooth from start to finish. It’s refreshing to work with people who are knowledgeable and genuinely helpful. Highly recommend."

"Great customer service. Everything was explained very well for me to understand. Amazing support with every step of the process."

"Kuddos to Shonda Hetherington, from State Farm, and her office staff are extremely helpful and efficient. Her attention to detail, friendliness, knowledge on my policy, and personalized help was outstanding, and proved to be invaluable."

"Kiana Neal was very helpful and broke down the policy to make it easy to understand. She was knowledgeable and polite though out the process"

"Even though I didn’t end up using statefarm kiana had really good customer service and was super easy to talk to. They are glad to have her!!!"

"The level of satisfaction with our dealings with Shonda and her team at State Farm has been extraordinary .We continue to recommend them to our friends and family"

"Kiana, Shonda and Farmers have been incredible with follow up, maintenance, and actuallly caring for and delivering what their customers need (and WANT!). Highly recommend them. Great prices, greater insurance, and yet still even greater of an insurance product."

"Amazing customer service, Kiana and Shonda were great. They were eager to assure that their service was provided for the best price."

"Kiana was great with helping me add my new car to my policy."

"Piece of mind. Easy and always helpful. Best price."

"Kiana offered great customer service and was very accommodating ."

"Shonda and Team are fantastic to work with. I've been with State Farm for years, but they are the first team in a long time to make me feel welcomed, supported, and heard. Chris and Cammy are just delightful to work with, answering my questions with professionalism and wholehearted good cheer. They treat me like a person and not just a customer which really goes a long way with me."

"I recently had the pleasure of interacting with Shonda's team, and I must say, their assistance was outstanding. From the moment I reached out, they were prompt, courteous, and genuinely eager to help. They took the time to understand my concerns and provided clear, effective solutions without any hassle. Their commitment to customer satisfaction truly sets them apart. 10/10 from top to bottom"

"I had the opportunity to work with Kami recently on a complicated situation, and I can’t say enough about how helpful and professional she was. She stayed on top of every detail, communicated clearly, and made what could have been a stressful process much easier. It was clear that she genuinely cared about making sure everything was handled properly. I really appreciate her efforts and highly recommend working with her!"

"Shonda has been great to work with. She’s quick to respond and gives great options to see my needs. Would highly recommend…"

"Bestriz always goes above and beyond, always friendly and happy to answer any questions or concerns in a promptly manner."

"Shonda and her office are always quick to respond when needed. Her office has been so helpful when my son’s car was totaled. They answered questions and reviewed our coverage to make sure we were getting the best value and coverage."

"Always extremely helpful! Needed proof of insurance to get my inspection (having user error issues trying to access my app...) and Shonda's office responded asap by texting it to me. Great customer service!"